Free Gift with Purchase

A FREE Watch Tool Kit will be automatically added to cart for all orders of $150+

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Free Gift with Purchase

A FREE Watch Tool Kit will be automatically added to cart for all orders of $150+

RETURNS

Everest will accept return requests for eligible products in unused condition* within 7 days of the customer's receipt of goods. If you are not satisfied with your purchase, please read thoroughly and submit a request below to begin the return process.

Once your request has been approved, please ensure the returned goods are packaged carefully to avoid damage during transit. Once returned items are processed by the return and exchange department, all refunds will be posted to the original method of payment within 7-10 business days of the return and exchange departments receipt of returned goods. A restocking fee of $20 per order and any applicable label fees will be deducted from all refunds. Please note, the original shipping charges incurred at the time of purchase are non-refundable, as well as Route Shipping Insurance if applicable. Eligible return requests made between 7 and 30 days (not to exceed 30 days) after customer receipt of goods may qualify for a refund in the form of store credit only.

Purchases from our online store may not be returned or exchanged at Everest Authorized Dealers. Likewise, if products are purchased from an Everest Authorized Dealer, the customer must communicate return & exchange requests with the Everest Authorized Dealer from which they purchased.

Suede watch pouches, tool kits, Bergeon tools, cleaning cloths, and spring bar purchases are final sale and cannot be returned for a refund.

Holiday Return Policy 2021
For orders placed between November 15th, 2021 through December 25th 2021, Everest will accept returns, for a refund to the original method of payment, for products in unused* condition until January 1, 2022. A restocking fee of $20.00 per order and any applicable label fees will be deducted for all refunds. Please note, the original shipping charges incurred at the time of purchase are non-refundable, as well as Route Shipping Insurance if applicable. Everest will accept exchanges for products in unused* condition until January 15, 2022, for orders placed between November 15th, 2021 through December 25th, 2021.

If you agree to the above listed terms, please submit your return request here.

*Unused condition refers to any product that has NOT been damaged, mounted, worn, bent, torn, altered or stained. Please do not mount, wear, or otherwise use any product if you intend on returning it.

EXCHANGES

Everest will accept exchange requests for eligible products within 30 days of the customer's receipt of goods. If you wish to exchange any products you have purchased, please read thoroughly and submit an exchange request below to begin the exchange process. 

Once your request has been approved, shipping product exchanges to and from Everest’s US Headquarters is the responsibility of the customer. Everest recommends shipping returned merchandise via a trackable package. Everest will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged during transit. The product must be in its original condition upon receipt to be accepted as an exchange. 

For Everest Deployant Strap exchange requests, please reach out to us directly at info@everestbands.com to help us confirm your correct sizing before submitting a request.

WARRANTY EXCHANGE: Everest offers a limited 2-year warranty on all rubber straps and a limited 1-year warranty on all leather straps. Warranty exchanges can only be requested as an exchange for the same product. Warranty does not cover damage, misuse, accidents, loss, theft, normal wear and tear, or any watch part. Please contact Everest Bands directly before submitting a warranty exchange request.


If you agree to the above listed terms, please submit your exchange request here.

Shipping

All items will be shipped standard UPS Sure Post unless otherwise requested at check out. UPS Sure Post shipping is included in your purchase price of over $100 for all customers within the United States and its territories. UPS Next Day Air delivers on the next business day. Orders placed after 12pm central time will ship on the next business day. Everest is not responsible for any delays in shipping once the package has left Everest’s facility.

All orders outside of the United States, United Kingdom, and European Union will be shipped standard DHL Express unless otherwise requested at check out. Customs, taxes, tariffs and VAT are included in the price of all orders shipping to the USA, United Kingdom and the European Union. Shipments to the UE ship via UPS Standard, and shipments to the UK ship via DPD.

Any customs, taxes, tariffs, fees or VAT for countries that are not a part of the USA, UK, or the EU are the financial responsibility of the customer. All customers are responsible for ensuring that the product can be lawfully imported to the destination country that you request it to be shipped to. When purchasing from Everest Horology Products, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Additional charges for customs clearance must be borne by the recipient; Everest has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Everest Horology Products does not take responsibility for customs inspections not passing nor do we take responsibility for items taking extended periods of times processing through customs.

Your order will typically ship within 72 hours of purchase or sooner; however, the arrival time will depend on your selected preference of shipping at checkout. Several shipment options are available from Everest's website. Delivery will depend on the carrier chosen.